FAQ

What methods of payment do you accept?

We accept all major credit card payments through Shopify & PayPal.

What is your shipping policy?

We offer free shipping to all United States and international addresses. We ship First Class Mail to United States addresses. Expedited shipping is available for an additional cost. We ship out all orders typically the next business day after payment is received. For questions on your order status, please contact info@doghousepearls.com.

What is your return policy?

We want you to be completely satisfied with your purchase. All items in their original packaging can be returned or exchanged within 30 days of purchase. To make a return, please contact info@doghousepearls.com.

Can I order items gift-wrapped?

All purchases come in a beautiful gift box with a satin bow.

Do you provide products for wholesale? 

For any business inquiries, please contact eileen@doghousepearls.com.